Privacy Policy
Last Updated: May 12, 2025
Isqarvel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website isqarvel.com and use our educational services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Enroll in courses or sessions
- Contact us via email or contact forms
- Subscribe to our newsletters
- Participate in live classes or group sessions
This information may include:
- Name and contact details
- Email address
- Phone number
- Payment and billing information
- Profile information and preferences
- Learning progress and performance data
Automatically Collected Information
When you access our website, we may automatically collect certain information, including:
- IP address and device information
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Date and time of visits
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie settings through your browser preferences.
How We Use Your Information
We use the collected information for various purposes, including:
- Providing and maintaining our educational services
- Processing enrollments and managing your account
- Facilitating live sessions and instructor interactions
- Personalizing learning paths and recommendations
- Processing payments and transactions
- Communicating with you about courses, updates, and support
- Sending promotional materials and newsletters (with your consent)
- Analyzing usage trends and improving our platform
- Detecting and preventing fraud or security issues
- Complying with legal obligations
How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers
We may share information with third-party service providers who perform services on our behalf, including:
- Payment processors
- Cloud hosting providers
- Email delivery services
- Analytics providers
- Customer support tools
Instructors and Educators
Your information may be shared with instructors and educators as necessary to facilitate your learning experience, including providing feedback and tracking progress.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure server infrastructure
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will securely delete or anonymize it.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Restriction: Request restriction of processing your information
- Portability: Request a copy of your information in a portable format
- Objection: Object to certain processing activities
- Withdraw Consent: Withdraw consent for processing where consent was given
To exercise these rights, please contact us at info@isqarvel.com. We will respond to your request within a reasonable timeframe.
Marketing Communications
You may opt out of receiving promotional emails by following the unsubscribe instructions in those emails or by contacting us directly. Even if you opt out, we may still send you non-promotional communications related to your account or services.
Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.
For users between 13 and 18, we recommend parental or guardian supervision when using our services.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we implement appropriate safeguards to protect your information in accordance with this Privacy Policy.
Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Isqarvel
Kulykivskyj Descent, 3
Kharkiv, Kharkiv Oblast
Ukraine, 61000
Email: info@isqarvel.com
Phone: +380981720130
Cookie Policy
What Are Cookies
Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our services.
Types of Cookies We Use
Essential Cookies: Necessary for the website to function properly, including account authentication and security features.
Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous usage data.
Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences and settings.
Targeting Cookies: Used to deliver relevant advertisements and track campaign effectiveness (with your consent).
Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling certain cookies may affect the functionality of our website and limit your access to some features.
Data Protection Officer
For matters specifically related to data protection and privacy compliance, you may contact our Data Protection Officer at info@isqarvel.com.
Thank you for trusting Isqarvel with your personal information. We are committed to protecting your privacy and providing you with a safe and secure learning experience.